Teamwork PM: Supporting drivers by addressing issues, incentivizing inspections

A good vehicle inspection is only as effective as the maintenance department’s ability to fix it. When a driver for Little Rock, Ark.-based Maverick Transportation flags an item during an inspection, that is communicated to the maintenance department through the company’s Qualcomm system. “We’ve got seven maintenance coordinators that work out here and manage the maintenance on our fleet,” says Maverick’s Director of Maintenance Brent Hilton, “and those forms go not only to operations and logistics but it goes to maintenance coordinators so they can follow up and get those items fixed.”