As with many other pandemic-driven aspects of the world that developed in 2020, the U.S. DOT and its state enforcement partners turned to remote options to conduct safety audits of trucking companies.
More than half of the 10,999 compliance reviews of carriers conducted last year were conducted as offsite reviews – via email and phone– rather than inspectors showing up in person to perform audits. Just 10% of audits were remote in 2019, and just 2% in 2018. In 2017, just .5% of all compliance reviews were held remotely, according to U.S. DOT data.