Chris DeMillo, head of information technology at the 500-truck Leonard’s Express out of New York, remembers a three-day period in June 2017 vividly. “Like it was yesterday,” he said. That was when he realized Leonard’s networks had been exposed in a phishing attack, and malware had made its way across the company’s networks, touching nearly all points of the operation over a three-day period.
“At one point we brought everything down that was plugged into an outlet,” DeMillo said. “We were running on phone calls and paper notepads.”