FTC again files complaint against fuel card provider FleetCor

August 16, 2021

The Federal Trade Commission has filed an administrative complaint against FleetCor and its CEO, Ronald Clarke, for charging customers “hundreds of millions of dollars in mystery fees associated with fuel cards.” FleetCor is the parent company for several fuel card service and payment solution providers.

According to FTC, FleetCor, marketing under the “Fuelman” brand name and through co-branded cards with businesses around the country, falsely told its business customers that they would save money, be protected from unauthorized charges, and have no set-up, transaction, or membership fees. FTC alleges that, in reality, and according to FleetCor’s own records, customers generally have not achieved the advertised per-gallon savings by using FleetCor’s cards.