Companies did better at recognizing their drivers in 2022 than in previous years.
That’s according to WorkHound’s Annual Trends Report that showed – for the first time ever – that praise was the leading category featuring significant positive feedback. The report, designed to help companies understand the industry from the drivers’ perspective and identify and address real-time issues before they become culture or retention problems, features positive and negative sentiment across 13 themes, including praise, people, equipment, communication, pay, logistics, uncategorized, miles, home time, training, safety, benefits and COVID-19. Of 32,600 anonymous drivers polled, 100% shared positive feedback in the praise category, which includes things like messages of gratitude.
